IT Engineer
viagogo – the world’s largest ticket market place is looking for a talented infrastructure, IT or security engineer to join a high-tech business in an in-house, dynamic and fast growing start-up environment as a mid-level Infrastructure Engineer.
The Role
You will have a broad range of responsibilities and head up the IT services team that will respond to all infrastructure projects always keeping the company’s best interests at heart. You will respond to any infrastructure and network issues, implementing solutions in a timely manner, fixing the root causes for reoccurring issues and working alongside a MSP to keep the viagogo infrastructure online at all times.
The role at hand will always keep you busy and challenged. This is a rounded role that is 100% hands on and will see you spearheading a small IT services team that includes one full time level 2 support person, one fulltime level 1 support person and possibly a few apprentices through the year.
We here at viagogo like to get things done and so should you. You will be the driving force behind the IT infrastructure and should keep a small and lean team. For the right individual there is also the opportunity to expand into the production side of things working closely with our lead and senior developers. You will also be responsible for dealing with vendors and managing the IT budget. These skills can be picked up in the role but you will be able to demonstrate previous budgeting experience either on a professional or personal level. And as you grow in the role you will also pick up additional skills such as compliance and risk.
What we are looking for:
  • Technically strong, with a track record to prove it
  • Great attitude, enthusiasm and passion for IT
  • Smart and ambitious – you will provide the thought work behind the IT Infrastructure
  • Security – some knowledge or ability to understand IT security
  • Vendor/User Management
  • Budgeting and dictation of policy – willing to learn if you haven’t done it before
  • Good working knowledge of azure:
    • Office 365
    • Directory Services
    • Virtualization (knowledge Azure Stack, used internally or hybrid)
    • Networking (Site to Site VPN, Firewall)
    • Backup / DPM
    • Monitoring & Alerting
About Us
viagogo is a global online platform for live sport, music and entertainment tickets. viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world, and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organizers reach a global audience.
viagogo has partnered with many of the world’s leading brands in sport and entertainment, and has helped customers from almost every country in the world access tickets to their favorite events in the language, currency and on the device of their choice.
For media enquiries please contact the viagogo press office at:
For any customer enquiries, please visit the help section of the viagogo website.